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Performance Excellence Model Development Programme for a Manufacturing Firm in the Mainland
Project:
Performance Excellence Model Development Programme for a Manufacturing Company in the Mainland

Background:
A coating product manufacturing company has implemented ISO 9000 quality system for a long time.
The Company would like to develop further along the Performance Excellence Model to foster its quality culture and look for opportunities for continuous improvement.
The top management of the Company was interested in participating in quality award competitions to gain public recognition and to validate the level of excellence of its management system.

Solution:
HKPC provided consultancy services on Performance Excellence Model training and assessment, facilitating their task force in preparation for various quality award entries in the Mainland.

Deliverables:
Awareness training on the Performance Excellence Model criteria
Performance assessment with recommendations for improvement
Facilitation workshops to assist their improvement task force to implement the action plans
Facilitation workshops to assist their task force in preparation for the various quality award entries in the Mainland

Benefits:
Through benchmarking with the world-class Performance Excellence Model, the Company was able to gauge its strengths and weaknesses accordingly.
Through the improvement action plans, the company successfully enhanced the effectiveness of its management system.
The Company's strategic planning process, value creation process and staff development process, as well as its knowledge management system were successfully enhanced.
The Company's participation in quality award competitions, including the China Quality Award, Guangdong Quality Award, Shenzhen Quality Award and Hong Kong Awards for Industry: Quality, became a good learning exercise for future reference.


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