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KM Strategies Development and Readiness Assessment for a Public Utility Company |
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The client is a publicity listed transportation company in Hong Kong. |
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The Company regards knowledge as one of the key components in enhancing business performance and growth. |
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HKPC provided the client with consultancy services on KM strategies development and readiness assessment.
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KM readiness assessment – HKPC assessed the Company's knowledge management awareness level, analyzed its knowledge support processes, its structures and roles, and identified the key business areas that serve as the targets for the knowledge management initiatives. |
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KM strategy – based on the Company's knowledge management awareness level, a knowledge management strategic plan was developed through KM strategic workshops. |
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Implementation of KM pilot project – HKPC identified the Company's critical knowledge assets and resources and assisted them to implement the knowledge management pilot project. |
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The Company was able to develop KM strategies that were linked to its business strategies. |
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The Company was able to set the criteria for choosing the appropriate knowledge that it planned to pursue and formulate plans to capture and share it. |
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The Company was able to plan effectively for future KM activities. It successfully developed a detailed knowledge management project plan to reserve appropriate resources and manpower for project implementation and monitor the progress of various knowledge management activities. |
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The Company implemented the pilot KM projects with early success, which served to proof the usefulness of the project to management and staff. |
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