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Striving for Continuous Success – Design and Implementation of a Performance Management System for a Knit Manufacturing Company |
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The client operates a successful business in the knit manufacturing and related industry. It is the world's largest circular knit manufacturer with operations extending into spinning, knitting, dyeing and printing. |
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The Company would like to build on its existing strengths to strive for continuous success. |
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HKPC introduced a field-proven Performance Management System to assist the Company to better manage its business performance. |
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A series of diagnostic senior management meetings |
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Factory visits to identify opportunities for business enhancement |
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Recommendations on improvement areas:
- Performance management, covering policy deployment, Balanced Scorecard (BSC), performance assessment, performance review, and reward and recognition
- Training and development
- Grading system |
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The Company successfully improved its overall business efficiency by aligning departmental and individual objectives to organizational objectives. |
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The Company was able to gauge individual staff's contribution with the BSC. |
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The key performance data facilitated the Company's management in decision making. |
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With the introduction of a fair reward system that ties in with performance, the Company's staff became more motivated and accountable. |
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The Company was able to improve internal communications with the introduction of clear definitions on interface and information requirements between departments. |
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