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Consultancy Service on Building Performance Appraisal System for a Trading Company |
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The client is an international company which deals with a wide range of products from food to clothing. It has operations in Thailand, Malaysia, Singapore, Indonesia, Taiwan, Hong Kong, Macau and the Mainland. |
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They would like to establish an effective and formal management system to evaluate individual work performance and competence, with the assessment results linked to the reward and recognition system. |
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HKPC assisted the client to build a performance appraisal system and develop a performance-driven culture for business excellence. |
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Development of core competency lists for managerial and non-managerial staff, clearly defining the behaviour indicators and standardizing the rating criteria for different competency levels |
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Establishment of a performance rating system, a performance appraisal form, a performance appraisal calendar and compilation of a performance appraisal guidebook |
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Training workshops on performance appraisal interviewing skills and policy deployment concept and practices |
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A post-implementation system review to ensure smooth operation of the new system and to resolve problems |
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The Company was able to effectively evaluate the employees' performance and contribution with the new appraisal system. |
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The Company successfully implemented a fair reward and recognition system. |
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The Company was able to gauge the staff's training and development needs and to consider these in workforce planning and succession planning. |
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