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Charting New Horizons with Performance Excellence Programme (Corporate Cultural Change Programme) for a Transportation Company |
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A well-established local transportation company would like to build a positive and supportive corporate culture to achieve its vision, mission and values (VMV), and to strengthen its market leader position. |
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Through the Performance Excellence Programme, HKPC assisted the Company to develop and adopt a new corporate culture. |
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HKPC revisited its corporate VMV, produced a video on its corporate culture with key messages from the top management, developed a Core Competency Model for managerial, supervisory and general staff, conducted corporate culture leadership workshops and train-the-trainer programmes for change agents to ensure the continuous cascading of messages on the desirable corporate culture within the company. |
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HKPC conducted site visits and meetings with the client's steering committee and working group members to enhance communication and gauge their comments. |
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HKPC conducted briefing sessions, focus group meetings (with competency questionnaires) and corporate culture leadership workshops for the development of the Core Competency Model and provided training to foster a desirable corporate culture. |
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A Core Competency Directory on the key behavioral indicators for each grade of staff was compiled. |
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Monthly Progress Reports were issued to all staff to keep them informed of the progress of the project. |
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A training kit was developed and train-the-trainer workshops were conducted to facilitate future cascading of cultural change message to other staff. |
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With adequate channels of communication and staff consultation, the Company was able to gain support and acceptance from its staff members for the Change Programme. |
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The Company was able to implement a cost-effective in-house Change Programme. |
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The train-the-trainer programme has facilitated knowledge transfer from external experts to the Company's in-house project members. |
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