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Total Quality Management (TQM) |
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- HKPC provides consultancy services in TQM to help enterprises develop an effective and integrated quality management approach to foster a culture of continuous improvement, to achieve breakthrough results, and to win customer satisfaction
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- HKPC provides people-based quality and process management and training-led consultancy services based on the Total Quality Management model as defined by ISO 9004:2000
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- HKPC provides consultancy services in Six Sigma to help enterprises achieve breakthrough quality improvement through five processes - defining opportunities, measuring performance, analyzing opportunity, improving performance and controlling performance
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Award-based World-class Management Model |
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- HKPC assists enterprises to enhance competitiveness through the implementation of world-class management practices as set out in the USA Malcolm Baldrige National Quality Award (MBNQA) criteria and the Chinese Association of Quality model
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Business Process Re-engineering |
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- HKPC provides a systematic process re-engineering approach for enterprises to improve the effectiveness and efficiency of critical business processes in order to create greater value for customers at minimal cost and to make quicker deliveries and responses to customer enquiries.
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Mr Cliff Kong
Tel: (852) 2788 6258
E-mail: ckong@hkpc.org |
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Mr Jeremy Poon
Tel: (852) 2788 5807
E-mail: jswpoon@hkpc.org |
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