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Assistant Officer, IT Operations and User Services (Ref: MIS210/20)

Assistant Officer, IT Operations and User Services 
Management Information System Unit 
Ref: MIS210/20
Post Date : 12 October 2020


Job Duties:

  • Handle user enquiries and service calls
  • Carry out IT technical support such as computer setup & troubleshooting, user account management and data backup
  • Handle ad hoc tasks such as IT setup for events and report compilation
  • Manage IT asset inventory and computer deployment


Job Requirements:

  • Diploma, Higher Diploma or Degree from disciplines such as Computer Science or equivalent
  • Working experience as IT support; good at troubleshooting computer hardware and software problem
  • Solid knowledge in Microsoft Windows 10, Mac OS, and M365
  • Exposure to SAP and Active Directory a plus
  • Multi-tasking, willing to learn, proactive, and able to work independently to handle IT problems
  • Good interpersonal and communication skills
  • Good command of both written and spoken English and Chinese, including Putonghua
  • Applicants may be considered for other positions if not matching the requirements of the subject position

Notes:
This is a Temporary position for a period of 12 months.


Application:

HKPC will take into consideration both the quantitative and qualitative requirements of the post when selecting the suitable candidates.  A competitive salary package commensurate with academic qualifications and experience will be offered.  The successful candidates will be employed on a fixed-term contract basis, which is renewable subject to appointee’s performance and the Council’s development needs.

Applicants should send application, together with a detailed resume, current and expected salary and contact telephone number by email to rmis21020@hkpc.org (quoting the reference number on the subject heading) within 2 weeks.

Applications not quoting reference number will lead to late processing.

Personal data collected will be used for recruitment purpose only.  Candidates not invited for interviews within 6 weeks may consider their applications unsuccessful and the applications will be disposed by HKPC within 12 months.