Research and Analytics

Provides market research solutions that help enterprises understand about their audiences and customers. Insights are shown on an online dashboard platform which visualise the results for formulating strategies.

Service details
  • Consumer Insights - Customised quantitative research helps enterprises understand market trend and customer voice. For example: Customer Satisfaction Survey, User Experience Survey and Brand Analysis.
  • Service Assessment - Mystery shopping approach helps enterprises assess the current service level, as well as how is it when compared with competitors.