HKPC Academy’s Signature "HR x L&D Mixer" Series Experts Reveal AI Trends in HR to Reshape Talent Management Landscape

(Hong Kong, 30 Sep 2024) The emergence of artificial intelligence (AI) is transforming various industries, and human resources (HR) management is no exception. AI is revolutionising traditional HR practices and driving rapid development in the field. In line with this trend, the HKPC Academy organised the "HR x L&D Mixer #3” previously, aimed at providing an interactive platform for HR professionals and L&D practitioners to meet with industry experts, discussing the latest trends and applications of AI, as well as exploring the potential and impact of technology on HR management.

The event was well-received, attracting around a hundred representatives from HR industry. The Smart HR Forum, hosted by Ms Cherry Lee, Head of HKPC Academy, invited several renowned Corporate Management and Talent Development experts including Ms Charlene Yu, General Manager, Hong Kong & Macau, ManpowerGroup, Mr Jack Cheung, CEO & Cofounder, PerksBar Limited, Mr Leo Siu, General Manager, HRM Business, Computer and Technologies International Limited, Mr Kin Tse, HKPC Academy trainer and Ms Virginia Lun, Vice President, Human Resources, HKT Limited, to share their valuable insights and experience in the discussion.

According to the latest "Employment Outlook Survey" report, AI technology is becoming increasingly prevalent, with over 50% of surveyed enterprises already adopting AI tools. However, employers in Hong Kong reveal that nearly all organisations face challenges in AI adoption, primarily related to cost, a shortage of AI skills, and privacy concerns. And almost half of the companies expect an increase in workforce due to AI and Machine Learning (ML) over the next two years. The demand for talent in emerging technologies such as AI, machine learning, and big data is expected to rise in the market. Speakers also shared that AI technology can drive automation and streamline HR administrative processes, including recruitment, employee record management, and payroll calculation, significantly improving the efficiency of talent interviews and matching while reducing costs. While addressing concerns about AI lacking a human touch, the speakers emphasised that AI can make precise adjustments based on employee needs and enhance interaction, engagement, and a sense of belonging through “gamified” training. Enterprises should seek a balance between technology and human, leveraging the strengths of both for mutually beneficial outcomes. Furthermore, effectively utilising AI for in-depth data analysis and integrating employee feedback can help management predict employee turnover rates and develop effective retention strategies. The speakers also reminded that as the reliance on AI and machine learning deepens, enterprises must pay attention to data security and follow ethical practices. In summary, integrating AI tools into daily operations not only enhances work efficiency but also allows for more effective resource allocation, drives innovation and operational planning, and establishes a more efficient management system, ultimately creating greater value for businesses.

Ms Karen FUNG, Chief Marketing Officer & General Manager, InnoPreneur and FutureSkills, HKPC, stated, "In the digital era, enterprises must actively improve their digital literacy to remain competitive in the market. In addition to customising a range of AI programmes for corporate HR, HKPC Academy is launching an 'AI GYM,' which offers employees AI assessment reports to help them gauge their individual skill levels and capabilities in AI. We plan to cultivate AI Coaches for major enterprises, implementing the concept of 'One Company, One AI Coach.' Through practical training, we aim to develop AI specialists to enhance the overall AI competency and ensure the effective use of various AI tools within company. To raise general public's awareness of cyber security risks posed by AI applications, the Academy offers free Lunch & Learn sessions for corporates and employees to explore the considerations for AI applications in personal data protection and legal liability, ensuring that businesses and employees avoid legal pitfalls. In the near future, HKPC Academy will launch the 'New Productive Forces Talent Training Programme,' funded by the Innovation and Technology Commission. It aims to nurture more R&D talents and entrepreneurs equipped with FutureSkills and innovative thinking to support the development of 'New Productive Forces' with Hong Kong characteristics.”

For more information about HKPC Academy’s training programmes, please visit: https://www.hkpcacademy.org/ or email to academy@hkpc.org.

HKPC Academy AI Programmes (Oct – Nov 2024):

Course Name: Smart HR with AI - Introduction to AI in HR 
Start Date: 23 Oct, 2024
Course Description: Designed for beginners, this course teaches the fundamentals of AI and machine learning in HR management and introduces various practical AI tools.
Registration Link: Click Here

Course Name: Expedition into HR Analytics and AI: Uncovering People Insights How to Apply Data Analysis and AI to Manage Human Resources in a Qualitative Way?
Start Date: Starting from 21 Oct, 2024
Course Description: Demonstrates the use of AI tools like Rows.ai and Diagr.am to analyse data, enhancing HR analytical capabilities to strengthen organisational performance. 
Registration Link: Click Here

Course Name: Smart HR with AI – AI-powered HR Analytics, Recruitment and Talent Management
Start Date: 7 Nov, 2024
Course Description: Focuses on three key areas of AI in HR management: data analytics, recruitment, and talent management. Shares successful case studies on using AI to improve efficiency and competitiveness.
Registration Link: Click Here

Course Name: AI Gym: AI for Business Performance
Start Date: 8 Nov, 2024
Course Description: Learns how to leverage generative AI to optimise your business through three specially designed scenarios by instructors.
Registration Link: Click Here

Course Name: [Free Lunch and Learn Webinar Series #49] Personal Data Protection and Legal Responsibilities in the Digital Age
Start Date: 4 Nov, 2024
Course Description: Explores personal data protection and legal responsibilities in the digital age, including the definition of personal data, potential risks of big data and QR codes, six principles of data protection, and the "AI: Personal Data Protection Framework." Helps businesses effectively comply with legal requirements in AI applications.
Registration Link: Click Here

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On the event day, several renowned Corporate Management and Talent Development experts were invited to share their insights on AI trends in HR industry. (From the left: Ms Cherry Lee, head of HKPC Academy, Mr Leo Siu, General Manager, HRM Business, Computer and Technologies International Limited, Mr Jack Cheung, CEO & Cofounder, PerksBar Limited, Ms Charlene Yu, General Manager, Hong Kong & Macau, ManpowerGroup, Ms Virginia Lun, Vice President, Human Resources, HKT Limited and Mr Kin Tse, HKPC Academy trainer.)

The event was well-received, attracting around a hundred representatives from HR industry.

(First from right) Ms Karen FUNG, Chief Marketing Officer & General Manager, InnoPreneur and FutureSkills, HKPC, stated that the HKPC Academy has been actively monitoring market trends and customising a range of AI training courses specifically for corporate HR.